BUSINESS CONTINUITY: Coronavirus (COVID-19) emergency update

BUSINESS CONTINUITY: Coronavirus (COVID-19) emergency update

The Coronavirus (COVID-19) emergency situation is a concern to us all and we want to keep our customers and supply partners updated about what we are doing in accordance the Government guidance.

In line with the guidance from the Home Office that ‘personnel responding to failures of fire protection systems are designated as key workers to ensure we maintain public fire safety’, we are currently operating with a ‘skeleton staff’ consisting of key office staff and a small number of engineers.

We have in place a policy with robust procedures to ensure that designated engineers are available to safely provide essential life safety routine service & maintenance services as well as 24/7 callout services when requested by a customer. We are available on all our usual methods of contact.

RES will continue to monitor Government advice and our working situation will be continuously reviewed to ensure we comply to their guidelines at all times.

The safety of all staff, customers, supply partners and professional contacts continues to be paramount, so the strictest hygiene standards are being followed by our engineers and at our premises should a member of staff need to be there for essential reasons. We are continually reminding our staff to wash their hands regularly and NOT to shake hands or have any physical contacts with customers as well as maintaining social distancing rules at all times.

We are in the enviable position of having a robust infrastructure as well as experienced and dedicated employees that enables our designated skeleton staff members to meet the requirements of our customers.

We appreciate your understanding as the situation evolves and reassure you that we are here to meet your fire safety requirements at all times.

Thank you for your continued support and we will be regularly updating information our web site and social media channels.

 

Kind regards,

RES Systems Ltd

BUSINESS CONTINUITY DURING LOCKDOWN FROM 23-03-20: COVID-19 UPDATE

BUSINESS CONTINUITY DURING LOCKDOWN FROM 23-03-20: COVID-19 UPDATE

In these uncertain times caused by the outbreak of Coronavirus (COVID-19), we want to keep our customers and supply partners informed about what we are doing during the three week lockdown announced by the Government on Monday night.

We have been assured by the Home Office via the FIA, that ‘personnel responding to failures of fire protection systems are definitely designated as Key Workers to ensure we maintain public fire safety.’

Therefore, we have put in place procedures to ensure that our engineers are avaliable to provide essential life safety callout services when requested by a customer.

RES will continue to monitor Government advice and our working situation will be continuously reviewed to ensure we comply to their guidelines at all times.

The safety of all staff, customers, supply partners and professional contacts continues to be paramount, so the strictest hygiene standards are being followed by our engineers and at our premises should a member of staff need to be there for essential reasons. We are continually reminding our staff to wash their hands regularly and NOT to shake hands or have any physical contacts with customers by way of regular staff memos.

We are in the enviable position of having a robust infrastructure as well as experienced and dedicated employees that enables our office staff efficient remote working and our engineers to attend customer callouts.

If you require our callout services, our team are available on all our usual methods of contact 24/7.

We appreciate your understanding as the situation evolves and reassure you that we are here to meet your service callout requirements at all times.

Thank you for your continued support and we will be regularly updating information our web site and social media channels.

Kind regards,
RES Systems Ltd

BUSINESS AS USUAL: COVID-19 UPDATE

BUSINESS AS USUAL: COVID-19 UPDATE

In these uncertain times caused by the outbreak of Coronavirus (COVID-19), we wanted to reach out to our customers and supply partners about what we are doing.

RES continues to keep a keen eye on Government advice and our working situation is under continuous review to follow their guidelines. The safety of all staff, customers, supply partners and professional contacts is paramount, and we have put in place procedures to ensure that we can continue to provide our services with as minimum interruption as possible.

The strictest hygiene standards are being followed at our premises. In addition, we are continually reminding our staff to wash their hands regularly and NOT to shake hands or have any physical contacts with customers by way of regular staff memos.

We are in the enviable position of having a robust infrastructure as well as experienced and dedicated employees that enables our office staff efficient remote working as and when required and our engineers to work in the field with minimal contact to one another, as well as customers by pre-arrangement.

Thankfully no suspected cases of COVID-19 have been reported among our staff. The company is still operating as fully as one would expect under the circumstances with those members of staff wishing to self-isolate being supported and provided with all available resources to work from home.

If you need any of our services, our team will be available on all our usual methods of contact 24/7.

We appreciate your understanding as the situation evolves and reassure you that we are available to meet your servicing and callout requirements.

Thank you for your continued support and we will be regularly updating information our web site and social media channels.

Kind regards,
RES Systems Ltd

Important update for customers regarding COVID-19

Important update for customers regarding COVID-19

RES are taking a series of precuations to ensure the safety and wellbeing of it’s staff and to minimise the risk to customers at this difficult time.

We continue to trade as normal as our engineers carry out necessary servicing and scheduled works.
Each of our staff has been issued with a detailed COVID-19 plan which outlines our strict policies and guidelines. 

If you have any concerns please get in touch on our FREEFONE number 0800 731 0727

Supporting Macmillan Cancer Support at Christmas

This Christmas we’re making a donation to Macmillian Cancer Support instead of gifts to customers and staff.

About Macmillian Cancer Support
In 2015, Macmillan Cancer Support reached 5.8 million people affected by cancer.
Macmillan is the leading expert on the numbers, needs and experiences of people affected by cancer in the UK

 

If you wish to make your own donation goto https://www.macmillan.org.uk/donate

Thank you

RES Systems Ltd

Arson Attack Closes School

Arson Attack Closes School

Just as the new school year is about to commence, the all too familiar scene of arson attacks on schools looks set to keep some establishments either closed or in crisis.

On Sunday 25th August 2019, a School in Dunfermerline for 1400 children was significantly damaged by fire and is facing a very challenging new term.

Passive fire safety measures can help minimise and slow the spread of fire. RES can provide Fire Stopping services such as installation, maintenance and repairs for your school or educational premises.

See our case study on Fire Stopping for Berkshire Schools for an example of our work.

Fire Door Safety Week – 23-29 September 2019

Fire Door Safety Week – 23-29 September 2019

RES have pledged it’s support for Fire Door Safety Week – 23-29 September 2019. This year the important annual campaign  aims to raise the awareness of the critical role fire doors play in protecting us when we’re asleep. We hope to bring our customers infographics, videos, guides and guidance to help make the campaign a success.

For more information visit https://www.firedoorsafetyweek.co.uk

Our logo can be seen here https://www.firedoorsafetyweek.co.uk/supporters/

You can also follow the campaign via Twitter https://twitter.com/FDSafetyWeek

 

Check out this “5 MOST COMMON FIRE DOOR FAULTS” infographic

 

March 2019 – RES invest in state-of-the-art digital flow testing equipment

March 2019 – RES invest in state-of-the-art digital flow testing equipment

As part of our Dry Riser and Hydrant testing services,  flow tests must be carried out on premises every six months (in accordance with BS 9990:2006).

Our new TSI Digital Flowmaster 250 Hydrant Flow and Pressure test instrument will provide accurate measurements to ensure your hydrant is operating correctly.

The device helps to locate leaks and obstructions in the water main and provides a flow rate reading accuracy of 98%.

Our Fire Hydrant expert Mark Froude will be out on the road with the new device from March 2019 onwards.

 

 

Feb 2019 – RES team attend Fire Doors Explained Course

Feb 2019 – RES team attend Fire Doors Explained Course

Engineers from our passive fire protection team, Ben, Rory and Mark recently undertook the Fire Doors Explained training course with BM TRADA at the Warrington Fire Test Laboratory.

The CPD (Continuing Professional Development ) certified course includes a live fire test demonstration and is designed to present an overview of fire door design, manufacture, testing, installation and certification.

Effective fire-resisting doors are vital to ensure occupants are able to evacuate to a safe place.
Correctly specified and installed doors will hold back fire and smoke, preventing escape routes becoming unusable as well as preventing the spread of fire.

During the day the team covered Current Fire Safety Legislation, Compartmentation,HM Gov Building Regulations, Anatomy of Fire Resistant Doorsets, Fire testing, Test reports, and the Role of Assessments, Installation of Fire Doors, Third party Certification, and a live one-hour fire resistance test in a full-scale 3m x 3m vertical fire test furnace.

The knowledge the course gave me was invaluable when it comes to site surveys!

Mark O’Halloran – RES Fire Risk Assessor

From Left to right, Ben – Our new Fire Door Carpenter, Rory – currently training as a multi-skilled engineer to cover Fire Stopping, Fire Doors and Fire Alarm Installations, Mark – Currently undertaking our Fire Risk Assessments.