Disabled refuge systems are designed to enable people who cannot easily use fire escapes and evacuation lifts to be able to call for assistance in the event of a fire.

RES can install BS5839-9 compliant Emergency voice communication systems to non-domestic premises such as schools, offices and hospitals.

Emergency call outstations are installed in dedicated refuge areas and are connected to a master control panel. From the outstation you can call the control panel and speak to emergency personnel.

Emergency call outstations can be provided in green, red or silver and provide two way hands free speech at the touch of a button.

Master control panels can take up to 4 or 8 lines from call outstations and are usually located in a building control room, lobby or fire services access point.

The emergency services or building personnel would answer the phone and be able to communicate with the person at the call outstation. Each outstation is identifiable by refuge area number which would be marked on the building Fire Plan. Additional master control panels can also be added.